Just a few words from our clients

I can’t recommend this agency, in particular Andrew Spicer, highly enough. Andrew is a total professional. He kept us fully up to date throughout the process- even replying to messages on his day off. Selling a family home can be very stressful but Andrew has a very calming manner and helped us get through it. If you’re looking for an estate agent you won’t go wrong if you choose Charles Stratton.

Debbie Shepherd

March 2024

We have just completed on our house, Andy Spicer has been amazing! He has gone above and beyond the whole time, quickly resolved any issues, continuously provided updates from start to finish & even on his days off! Best estate agency i have used!


Feb 2024

Many Thanks to Andrew Spicer at the Gidea Park office who has helped with the sale of a family property.

Andrew has been professional throughout not just with showing clients around the premises but more importantly ensuring the chain on the property was followed through to completion with regular weekly updates between various agents, solicitors and people within the chain.

Andrew thank you very much for excellent service you come fully recommended.

Ryan Haydon


Excellent communication and very friendly team. I have dealt with both Nav and Darren in the lettings team. The rental journey has been smooth so far.

Amy Wood

I am so grateful to Mr Navdeep Singh. He has been really kind, professional and helpful right from the beginning to the end. If it wasn’t for Navdeep bhai, it wouldn’t be possible and I know he has saved me a lot of money and I really appreciate it. I know Andy has also done a lot of work in the background and they both have been in regular communication either with myself or the solicitor. I strongly recommend Charles Stratton – the most honest and compassionate estate agents I’ve ever seen! They are not just highly professional but they are also very considerate of human emotions and sentiments involved in the process.

I am recommending my friends and family to Nav bhai. He is a real gentleman and extremely professional. Will look after you like a brother/ sister. I call him bhai because he earned that respect by being so kind to me and by being honest with me right from the beginning. I will never forget this help from Navdeep bhai. It was so close to falling apart and he gave me honest advice which saved me. If you are looking for an honest estate agent with high level of success rate and professional integrity then don’t hesitate to contact Nav bhai. I would like to thank the office team too starting with Andy for all the hard work.

Best wishes

Rahel Bokth

I was so impressed with the level of service I received from Charles Stratton. I purchased a buy to let propety and within 1 day Charles Stratton found a professional tennant. (Wow amazing) . The level of service I received was beyond my expectation. They were professional and competent in providing me reassurance that I made the right decision in choosing Charles Stratton as my agent to fully manage my property. Look forward to expanding my portfolio with the support of Charles Stratton

Jas Dhillon

Charles Stratton is by far the best Estate Agents I have dealt with. The staff are professional, knowledgeable and friendly from the first minute and made the whole process so easy. Highly recommended, 5 star service.

Mr S

I have been in a property managed by Charles Stratton for the past two years and it has been a very easy-going experience. Any repairs have been dealt with swiftly and Nav and Daren have always been on hand to help whenever we have needed. Would definitely recommend!

Lukas Evans

My pleasure from first day to rented flat with this Estate agency. Very pleased find solutions in any cases of. Amazing service and always open to help. I’ll offered everyone be such a high level professional. Thank you.

Vida Siliute

Very professional and kept me informed on a regular basis in relation to my property which they were managing on my behalf due to the location of my apartment being in Essex.

They are very honest and trustworthy and I had no problems with them managing my apartment (which I have now sold). Any work that needed to be done was conducted professionally with the agents overlooking and checking any work that was contracted at the property.

Very professional and I would recommend them to anyone. If I ever buy a property for a future investment in Essex again. I will definitely get Charles Stratton to manage it again.

M Kaur

Thanks for your support and help. I am waiting for reply about boiler and windows handle

Tugba Serce

Thank you so much Andrew for all of your help, very patient with all my questions and always had the answers i needed. Really helpful and polite, i would definatley recomened !

Alexandra Wood

Charles Stratton went above and beyond helping us to remove troublesome tenants from our property.
Nav and Darren were very professional and helpful. They have now found us new tenants which hopefully will be more successful.

Stan Whitelaw

Very pleased to find an agency so professional and friendly, we needed a home urgently and they went above and beyond for us, great communication, I will definitely recommend this agency to my friends and family! Thank you for all you have done for us!

Iulia Patacean

Charles Stratton were amazing from the day i moved into my new flat right up until i left, their professionalism and communication was great, and i would personally like to thank Nav and Darren who were ever so great!

Guliad Omer

We recently purchased a buy to let property through Charles Stratton, dealing with Terry Merrifield. Terry was an absolute pleasure to deal with. Very responsive and personable. It really comes across that he wants to help and he actually cares. Been so nice dealing with him, and subsequently with Nav on the lettings side, that we’ve decided to use them for letting the property when it’s been refurbished.

Jim Kavanagh

The team at Charles Stratton provided me a seamless service with quick and easy referencing using online software. would recommend to anyone looking to rent a property.

Simon Sihota

We rented a property couple of months ago and honestly we can say that the process was a high quality service.Highly recommend ,whoever you are interested in renting or selling.A huge thank you to Nav and Darren who assist us with the process of renting.

Lacramioara Tarnauceanu

Terence, sold my house professionally and was always updating myself with the progression of the sale. It went through smoothly and stress free. Highly recommended.

Amanda Rice

Very pleased with Charles Stratton in particular Terry who sold our property he was polite and professional all the way.

gareth williams

Me and my partner used Charles Stratton to Let our house out for 5 years. They were always professional and dealt with all matters efficiently. Recently we sold our house with the help of Terry. He was very pleasant to deal with; calm, professional, reliable and responsive. We would Highly Recommend this estate agent for both renting and selling! Thank you Charles Stratton!

Bandna Madahar

I’ve been doing business with Charles Stratton for a few years now and they are easily one of the best estate agents I’ve worked with to date. Their entire team is made up of professional and very friendly people. They treat everyone equally with utter respect. It is always a pleasure to do business with Charles Stratton. KEEP IT UP GUYS!

Very Highly Recommend, one of the best in ESSEX!

TM property services

Thank you friendly Charles Staratton management and staff.. All my questions answered with patience and problems solved. Good service thank you ???

Furkan Admis

Thanks guys for helping my brother buy his first home! All of the team were a great help, special thanks to terry you were great and put our mind at ease throughout the process. Thanks for the card x

Rakhee Bal

Had rented my property out within a week during this current pandemic when my previous estate agent had at least a month to do so. Very professional and excellent customer service. Highly recommend for landlords.


Amazing service!

These guys were super professional and helped me with all my queries and concerns! Will always recommend them to friends and family!

Thank you.

Neha Kaushal

Rented a property from Charles Stratton for 4 years. Very professional and responsive when having a request regarding the property!Highly recommended!Thank you!

stratescu Istratescu Constantin Claudiu

I was thoroughly impressed with the team at Charles Stratton who were knowledgeable and friendly. By far the best estate agents I’ve dealt with and definitely recommended!

H Singh

Very happy working for Charles Stratton as a sub contractor. very trusted and always want the correct works complete

Louis Martin

Efficient ,Professional and helpful from start to finish. Highly recommended

Sunil Kumar

Daren and Nav provided a first class service letting my property. They acted quickly to find me a tenant, minimising the void period. They also provided advice and managed the decorating, electrical and gas works that were required.

Amar Mahil

Daren and all the Charles Stratton team helped through house renting process. Staff is really friendly, professional and reacted very quickly to enquiries we had. Im very happy with the service. So far the best agency i had to deal with .

Paulina Dulskiene

Daren helped me with my renting and I’ve had the best experience with Charles Stratton. All my concerns were dealt with immediately and I have been extremely satisfied. I positively recommend using their services.

Kunj Haria

Recently dealt with Navdeep Singh who was a consummate professional and helped guide me through the process of renting my home. He was excellent and demonstrated a high level of customer care both to me and to the tenant.

He made himself readily available to chat and was always quick to return calls and answer any queries.

Would have the utmost confidence recommending them to anyone looking to rent out or sell their property.

Sean Dolan

It is the 3rd time when using Charles Stratton services and I am very thankful to this amazing team, especially to Nav. Very friendly, responsive and professional guys, definitely a reliable estate agent! Recommend 100%

Georgiana Cosma

I am really happy with their service. Charles Stratton’s team are very helpful and professional. A big thank you to Daren, who has helped us with the process of renting.

Doina Josan

I rent with Charles Stratton and I can confirm that their responsiveness to issues with properties are perfect! Whenever anything needs doing they send handyman straight away. Friendly, professional service! Can recommend!

Alexander Raisinger

Iam really happy with their service,very helpful and approachable.

urmila sharma

We are very happy with the team from the Charles Stratton. Daren helped us with the process of renting. Everything was fast, in one week we had referencing and documents done and ready to move in our new home.

Thank you Charles Stratton team.

Ion Ghitu

Nav is amazing, an honest estate agent which is rare, restored my faith, if your looking for a place to rent, start here.

Jay Singh

Have dealt with Nav and Daren throughout the entirety of our tenancy and been very happy with the service.

The move in process was all straight forward and always felt well managed. We moved into a brand new build which was still experiencing a few snagging issues for which the builder wasn’t the most helpful but Nav and Daren were always excellent at supporting us to make sure things were looked into.

Knowing you can reach them at any time is probably the most reassuring thing as there is nothing more frustrating then when you don’t hear anything back from a query. Between them, I’d always get a swift and proactive response.

Having rented in London for 5 years, a good agent can make all the difference to the experience and these guys gave us our fondest year in the City ahead of our move back to the Countryside.

Highly recommend them.

Jack Cowlng

Charles Stratton come very highly recommended from me. They have managed my property over 5 years securing long term tenants with no rental defaults. They go over and beyond, managing the relationship and returned the property in similar state it was rented out. their prices are reasonable and process simple (paper work handled by them).
When it came to the sale of my property they were the 1st to secure viewings even after I contacted them a month after other major agents in the area. They were also the ones with more viewing and better buyers. I honestly put it down to their professionalism and more so the personal relationship touch which is 100% essential in this field; after all your home is your most personal space. To put it in context they saved me thousands in cost (letting and sales) and got me thousands more in sale value!! Keep the good work up guys!!

Demmy Adeyemo

Charles Stratton are a relatively new client of mine – past 3-4 months – but this far I have been very impressed with their pro-active and professional approach to property. A well connected agent so would highly recommend.

Stuart Collar-Brown

Very quick organisation and easy to understand when asking qyestions woukd recommend them to others in to my new place within 2 weeks very happy with the result

Pete Webber

I instructed Charles Stratton to sell my home and they did a fantastic job, they were with me every step of the way and updated me the whole time . Thank you for selling my home . Highly recommend !

balder mahil

Didnt have to call me on the sunday to deal…but he did

Jas Gill

Great service and Im really happy that I got to buy the property that I wanted, thanks to the guys here!

Fahiim Boolaky

Very trustworthy and professional service! Would recommend!!

Valentina Gizdova

charles stratton estate agents went above and beyond, they helped me renovate my whole property when the last tenant from another agent left. previous agent just handed me the keys and didnt bother helping at all, but nav from charles stratton went the extra mile. thanks so much for your help.

Neil Jones

I had a bad experience with a large estate agency company, when I decided to opt for a corporate company I did so on the belief that the person I spoke to at my property was the person that will be managing my property. This wasn’t the case so I decided to act fast and change my package to a Let only service and was recommended this new company Charles Stratton by my local handy man who manage properties from within there office. I decided to let them manage the property as I wasn’t happy with my last letting agent and they seemed very keen to show us how they operate. They smoothly dealt with all paperwork’s and what they call a management takeover with ease. I am very impressed with there levels of communications, and there desire to be the best they possibly can. I mostly dealt with Jak, however I now deal with Navdeep who deals with the property management. I must say I wanted to wait a few months down the line to give a review as I wanted to see if they actually met all the points within there management package. I must say so far so good, in fact I would highly recommend this team as I am taking my personal time to right this review, quite frankly I’m impressed.

Emily Wilson

Nav has been very efficient and accomodating with our properties rental process. A very professional approach, knowledgeable and very precise about the local market, but also a good listener as per our expectations from his agency and finally flexible with their terms, making us agree to contract them. Within one week, tenant were identified for both properties given to them, with good profile, full reference and a rental offer in line with their initial estimation. Within 10 days, both tenant moved in, all paperwork and report done, monies paid in. A very smooth, efficient and transparent process, which is far from been the case with most estate agent sadly. Great job!

Glenn Smith

I contacted Charles Stratton and was welcomed by Thomas, whom I found to be very accommodating. I was interesting in a 2 bedroom property and found that it was agreed to let, he then quickly offered that an alternative flat is available in the same development. He arranged a visit for me on the same day with Nav Singh. We arrived at the development to meet with Nav, he was very help, friendly and accommodating to my housing requirements and needs. This was a new build, therefore, there were a few snagging issues which he was willing to report back immediately. Nav reassured me that these issues would be fixed, should I decide to move in. Nav had a very calm approach to trying to get this let agreed and wasn’t being pushy which was highly appreciated. I agreed to let this house, it was a smooth transaction – all references were carried out promptly. All documents were emailed to me in accordance, He said provided everything went through, I could move in on the 28th, he was able to make that happen. Overall, I would definitely recommend using Charles Strutton, they are professional, skilled and reliable to work with. I had a very positive experience and I would not hesitate to recommend their services to friends and family.

Jeeny Smith

I have dealt with many agents over the years for several properties I have bought, sold, let out or rented myself. This company is one of the best I have come across. Nav and his team were helpful and professional. We appreciated their service. They went over and above our expectations in many areas such as arranging and paying contractors, being available to help out with small but important property management matters when we weren’t available and more!

Alice smith


Dear Sirs, Mr. Nav Singh, We write to say we were extremely pleased with your representative, Mr Nav Singh, for finding tenants for us in a fairly short time where other agents failed to do so. We found him to be highly professional. We recommend him and would have no hesitation in doing business with him and your company in the future. Kind Regards, Yours sincerely, Amy Kehela Director. Kehela Limited
– Kehela LTD

Ronny Taylor

Very high standard, professional service. These guys really now what they are doing.

I was in a complete messed up situation as my pre-arranged rent has been withdrawn from the market last minute due to the fact that the previous tenant decided not to leave.
When on a Thursday I mentioned to other agents that I need to move in the weekend everybody was just laughing and telling me that is impossible.

Not to Charles Stratton. Background check in one day, on Saturday I could pick up the keys. Absolutely brilliant!

Thank you guys!

Győző Izsák

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Charles Stratton